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Marsh & McLennan Agency, LLC [Businessowners Elite]

4900 Libbie Mill E Blvd #100, Richmond, VA 23230, USA
(804) 780-0611
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510 Locust Ave, Charlottesville, VA 22902, USA
(434) 971-1900
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Property Claims Adjuster


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Property Claims Adjuster

Begin a rewarding career with a well-recognized property and casualty insurance company with an A (Excellent) AM Best rating achieved by our continued financial stability and our commitment to providing superior products and service.

We are currently recruiting for a Property Claims Adjuster. The person selected for this position will be part of a high performing team that is responsible for investigating, evaluating, and settling assigned claims promptly and according to policy provisions, in an equitable and fair manner while promoting a high level of customer service. Position offers the potential for working remotely.

Fundamental Job Duties:

  • Represents the company by maintaining a consistently high level of customer service.
  • Adjusts claims within delegated authority complying with all regulatory and reporting requirements including Fair Claims Practices Act and relevant laws.
  • Provides thorough and timely reporting and documentation of all reserves and claim information to allow for proper tracking, statistical analysis, and review by claims management.
  • Identify and respond to all developing issues impacting the company in claim adjustment and loss control areas.
  • Thoroughly reviews investigations, damage assessments, cause-and-origin determination, and claims evaluations.
  • Demonstrates a solid working knowledge of both subrogation/salvage and SIU issues which arise.
  • Demonstrates comprehensive understanding of insurance policies and Rockingham Insurance guidelines to determine coverages through policy interpretations.
  • Participates in catastrophe response as needed.
  • Exhibits knowledge and experience with Xactimate estimating platform.

Required Knowledge, Skills, and Abilities:

  • Shows a clear understanding of who the customer is, both internal and external.
  • Develop an understanding of the company’s products, services, department function, and overall organization.
  • Exhibit strong and effective verbal and written communication skills that are professional and diplomatic, including the ability to spell, write, compose, and proofread copy; deal effectively with sensitive or private information; strong listener with the ability to detect problems and seek solutions.
  • Is well organized and uses time effectively to balance competing priorities.
  • Demonstrate initiative and innovation in the daily performance of responsibilities. Show personal integrity inspires trust and set a positive example through a strong work ethic, commitment, and enthusiasm.
  • Excellent technology skills; effectively utilize and maximizes available technology to optimum productivity.
  • Ability to work independently yet be an active team player.


  • Undergraduate degree preferred in business or management.
  • Valid driver’s license
  • Xactimate property estimating experience.
  • AIC designation preferred but not required.

To apply for this job, please email your resume to

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