We’re here to help. Learn more about our response to coronavirus (COVID-19).

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Mark Thompson

Mark Thompson Insurance Agency, LLC

370 Neff Ave g, Harrisonburg, VA 22801, USA
(540) 434-1144
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Dan Harris

Daniel Harris Insurance Agency, Inc.

111 Oakwood Dr, Bridgewater, VA 22812, USA
(540) 828-2577
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COVID-19 Update

Category: General

Topics: coronavirus, customer service, home office, temporary closing

We’re here to help policyholders impacted by the coronavirus (COVID-19).

If an income interruption is affecting your ability to pay an insurance payment contact our Customer Experience Team at (800) 434-7736.

A Message from our CEO:

To our valued policyholders and partners,

I hope this letter finds you your family, friends, and loved ones safe and healthy.

Rockingham Insurance has prepared for the unexpected for over 150 years. Today, we are experiencing unprecedented times in our communities as the impact of the coronavirus (COVID-19) outbreak is continuously evolving.

I find strength in our employees’ and agents’ dedication. Together, we are committed to delivering the dependable insurance coverage you expect.

We’ve taken preemptive protection steps for the well-being and safety of our employees and policyholders. Our employees are working remotely. The Harrisonburg home office is not open for walk-in service. All essential services remain available via phone, online, or email.

Individual agent offices may also be closed for in-person visits. Plans are in place to keep your insurance coverage and policy service uninterrupted.

You can still access customer service by: 

Customer Service

(800) 434-7736

Make a Payment

(800) 434-7726 or online rockingham.insure/make-payment

Claims Assistance

(800) 662-5246 


Rockingham is here to help. We’re committed to our responsibility as an insurance company but also as friends and neighbors. Please stay safe and healthy as we navigate this crisis together.

Bob Lyon, President & CEO