For claim information related to Hurricane Florence, please visit this link.

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Mark Thompson

Mark Thompson Insurance Agency, LLC

370 Neff Ave g, Harrisonburg, VA 22801, USA
(540) 434-1144
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Dan Harris

Daniel Harris Insurance Agency, Inc.

111 Oakwood Dr, Bridgewater, VA 22812, USA
(540) 828-2577
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We’re here to help with Hurricane Florence Claims

Category: General

We are closely watching the potential impact of Hurricane Florence on the region. Our first concern is your safety and that of your family. Please stay informed about the status of the hurricane and take precautions to protect your loved ones and property.

If you’ve experienced storm damage, here are helpful tips for reporting a claim.

To report a new claim related to Hurricane Florence, dial 1-800-762-1680.

If you’ve already reported a claim related to Hurricane Florence, dial 1-800-662-5246 and select option 2. 

Helpful tips for submitting your claim:
  • Due to the anticipated increase of storm damage claims, contact times may be longer.
  • We prioritize and process claims according to the severity of damage.
  • Indicate if your home is unlivable (electricity outages do not qualify).  Share any extenuating circumstances with the claims representative.
After submitting your claim:
  • Protect your property from additional damage.
  • Do not wait for a claims adjuster for tarping or emergency repairs.
  • Take photos of the damages if possible.
  • Send estimates or photos to catclaims@rockinghamgroup.com, include your claim or policy number.
If your claim is for FOOD SPOILAGE ONLY, complete the Food Spoilage Claim forms and send to spoiledfood@rockinghamgroup.com.

Download food spoilage forms (in .xlsx excel format) to submit with claim:

We’re here to help, please contact us for more information. Rest assured, we’ll do everything we can to support you through the storm and recovery efforts. Thank you and stay safe.