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Mark Thompson Insurance Agency, LLC

370 Neff Ave g, Harrisonburg, VA 22801, USA
(540) 434-1144
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Daniel Harris Insurance Agency, Inc.

111 Oakwood Dr, Bridgewater, VA 22812, USA
(540) 828-2577
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Improved Auto Claims Experience

Category: Auto

Topics: auto, claimgo app, claims, improved experience, report a claim

Reporting an auto claim with Rockingham Insurance has never been easier. When filing a claim with us, you can expect clear instructions, a simplified process, and fair settlement for a hassle-free claims experience.

New App to Submit Damages

The Rockingham Insurance Claim Go app accelerates the process of filing a claim. Using Claim Go, available on your Apple or Android phone, you can take photos of your vehicle damage, file a claim, and receive a digital payment – all through one application.

To file a claim using ClaimGo, upload photos and a brief description of the vehicle damage to the Rockingham Insurance ClaimGo app. A representative will then review your claim and offer you an estimate within 48 hours. Once you’ve accepted the estimate, a settlement check is electronically transferred to your debit card, credit card, or checking account within minutes.

Claims experience infographic
Know What to Expect

Our experienced representatives guide you through every step of our claims process. During your first call, we outline the process of filing a claim with Rockingham Insurance. We take special care to ensure that our instructions address the unique needs of your situation, making sure you know exactly what to expect at each step of the process.

Shortened Claims Process

The Rockingham Insurance ClaimGo app allows you to submit auto claims on the spot. This tool can reduce your wait time by days, getting you back in your vehicle and on the road as soon as possible.

We also offer repair referrals through our approved body shop list, eliminating the hassle of finding a reputable shop in your area. If you’ve experienced a total loss, our claims representatives will initiate the process of towing your vehicle to a salvage yard.

Rapid and Fair Settlement

At Rockingham Insurance, we make it our utmost priority to get your settlement payment to you as quickly as possible. If you choose to file a claim by calling a Rockingham Insurance representative, you can expect to receive a payment between 3 – 5 business days after receiving your estimate.

Those filing their claim through our ClaimGo app can experience an even faster and easier payment process, with settlement funds available to be electronically transferred to your bank within minutes of receiving an estimate.

Get into Your Next Vehicle Faster

We offer many additional coverage options to help you get into your next vehicle faster. With our rental reimbursement coverage, you can receive an immediate rental reservation through Enterprise. For those who have experienced a total loss, our plus one car replacement replaces your vehicle with the same make, model, & equipment of a vehicle “one model year” newer.


Reporting an auto claim with Rockingham Insurance has never been easier. To learn more about how to obtain coverage for your vehicle, contact a local agent today.