Report a Claim

We're here to help. For immediate assistance with a claim, call (800) 662-5246.

If you’ve suffered a severe loss such as fire, water damage, or a car accident with serious injury call (800) 662-5246, option 2. Use this form for non-urgent claim submissions.

Start a claim

Virginia and Pennsylvania Policyholders
For claims not requiring an emergency response, a Claims Adjuster will contact you within one business day.
Your First Name*
Your Last Name*
Policyholder First Name*
Policyholder Last Name*
Policy Number*
Email Address*
Contact Phone Number*
Best time to call
Date of loss
MM
DD
YYYY
Is this an auto, roadside assistance, property, or commercial claim?*
- Auto
- Roadside Assistance
- Property
- Commercial Elite
Vehicle Information
For a quicker response, call (800) 662-5246, option 2. We're here to help in the case of severe losses.
Name of Policyholder
Year
Make
Model
Tag Number
Vehicle*
Location
Tell us the location where you are reporting the claim.
City
State*
Claim Information
Brief Description of Loss
Tell us what happened.
Were there any injuries?
Claimant Information
Please provide more information on the person(s) injured.
Location
City
State*
Claim Information
Brief Description of Loss
Tell us what happened.
Were there any damages to someone else’s property?
Please explain.
Submit documents and/or photos
You may upload multiple documents and photos.
Upload Files
Drop files here or
Maximum file size: 5 MB

Important Numbers

Start a non-emergency claim here with insurance coverage of your home, farm, mobile home, auto, rental property, commercial or umbrella policies.

Request roadside assistance by calling (866) 319-4824.

Contractor insurance claims with business policies outside of VA & PA (policies with a prefix of R) are reported to:
Phone: (833) 506-9238

If your policy is in VA OR PA AND your policy number begins with an ‘R’

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Brown & Brown Insurance Agency of Virginia [Businessowners Elite]

Atlantic Charter Insurance Group, Inc. [Businessowners Elite]

Brown & Brown Insurance Agency of Virginia [Businessowners Elite]

Atlantic Charter Insurance Group, Inc. [Businessowners Elite]

Report a Claim

We're here to help. For immediate assistance with a claim, call (800) 662-5246.

Start a claim

Virginia and Pennsylvania Policyholders

Vehicle Information

Location

Claim Information

Location

Claim Information

Submit documents and/or photos

Important Numbers

Need help? Call (800) 434-7736