General

Never Miss a Payment: Email & Text Notifications Are Here

3
 Min Read

Life gets busy, and keeping up with payment due dates isn't always top of mind. That's why we're excited to introduce payment reminders via text message and email for your Rockingham Insurance policies.

What to Expect

Beginning mid-September 2026, customers can opt to receive a reminder ahead of payment due dates or AutoPay drafts. Customers can opt to receive reminders via text, email, or both.

Stay On Top of Upcoming Payments

Whether you make payments manually or have AutoPay set up, receiving a reminder before your payment is due can help you:

• Avoid missed payments

• Stay informed about upcoming withdrawals from your bank account or card

• Keep your policy in good standing

• Reduce surprises and gain greater peace of mind

• Manage your insurance payments more easily on your schedule

A Simple Way to Pay

Customers with an eligible payment method on file will also be able to make a payment by simply texting PAY.

When you receive a payment reminder, you'll have a fast and convenient option to pay without needing to log in or call us.

Manage Your Preferences Anytime

We’ve added Communication Preferences to your Rockingham Insurance Customer Portal, where you can enroll or update your preferred email address or phone number anytime.

Get ahead of the game – log in to your customer portal today!

Keeping your contact information current will help ensure you receive important updates when you need them.

Making the Business of Insurance Easier

Our goal is to make managing your insurance policies as easy as we can, and automated payment reminders are another way to help make the business of insurance even better for our customers.

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Life gets busy, and keeping up with payment due dates isn't always top of mind. That's why we're excited to introduce payment reminders via text message and email for your Rockingham Insurance policies.

What to Expect

Beginning mid-September 2026, customers can opt to receive a reminder ahead of payment due dates or AutoPay drafts. Customers can opt to receive reminders via text, email, or both.

Stay On Top of Upcoming Payments

Whether you make payments manually or have AutoPay set up, receiving a reminder before your payment is due can help you:

• Avoid missed payments

• Stay informed about upcoming withdrawals from your bank account or card

• Keep your policy in good standing

• Reduce surprises and gain greater peace of mind

• Manage your insurance payments more easily on your schedule

A Simple Way to Pay

Customers with an eligible payment method on file will also be able to make a payment by simply texting PAY.

When you receive a payment reminder, you'll have a fast and convenient option to pay without needing to log in or call us.

Manage Your Preferences Anytime

We’ve added Communication Preferences to your Rockingham Insurance Customer Portal, where you can enroll or update your preferred email address or phone number anytime.

Get ahead of the game – log in to your customer portal today!

Keeping your contact information current will help ensure you receive important updates when you need them.

Making the Business of Insurance Easier

Our goal is to make managing your insurance policies as easy as we can, and automated payment reminders are another way to help make the business of insurance even better for our customers.

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