Plan Ahead: What to Know for Winter Storm Fern

With a major winter storm expected to impact Virginia this weekend, now is the time to take steps to protect yourself, your family, and your property. Winter weather can be unpredictable, but planning ahead can help reduce stress and even prevent costly damage.

We encourage our customers to remember the Three P’s of Winter Weather: Preparation, Prevention, and Protection.

Preparation: Plan Ahead Before the Storm Hits

The best time to prepare is before winter weather arrives. Taking a few proactive steps now can make a big difference if conditions worsen or power outages occur.

• Stock up on essential supplies such as food, water, medications, pet supplies, and batteries
• Have flashlights, blankets, and phone chargers readily available
• Make sure your vehicle has gas, windshield washer fluid, and an emergency kit
• Charge phones and backup batteries
• Check forecasts and sign up for local weather alerts

Planning ahead helps ensure you can stay safe and comfortable even if roads become impassable or services are interrupted.

Prevention: Reduce Risk and Avoid Damage

Many common insurance claim issues are preventable. Staying cautious during severe weather can help reduce your risk.

• Avoid driving unless absolutely necessary - icy roads significantly increase accident risk
• Keep your thermostat set high enough to help prevent frozen pipes
• Allow faucets to drip slightly during extreme cold
• Open cabinet doors under sinks to allow warm air to circulate around pipes
• Bring outdoor hoses inside and shut off exterior water sources when possible

A little prevention can go a long way toward avoiding damage and disruption later.

Protection: If Damage Occurs, We’re Here to Help

Even with the best preparation and prevention, damage can still happen. If it does, our team is here to support you with online claims filing options 24/7:

• Online Customer Account – Skip the phone queue to quickly file your claim in your Rockingham Insurance customer account. After you file, use the “Track a Claim” feature to keep tabs on its progress.
• Our Website – To start a claim without logging in, use the File a Claim form on our website.

By utilizing online options, you can file your claim immediately to help get the process started sooner.

As your local insurance carrier, our team will be weathering the storm right alongside you. Because of this, our team may be operating at a more limited capacity after the storm. Whatever happens, we'll be sure to keep you updated.

Stay Safe This Weekend

Winter weather can be unpredictable, but taking a few simple steps now can make a big difference. We encourage you to plan ahead, stay safe, and check in on friends, family, and neighbors who may need extra help during the storm. If something does happen, we’re here for you.

‍